1. Who this policy covers
This Privacy Policy explains how WOW Payments handles personal information in connection with wow-payments.com, business inquiries, and communications about payment processing, point of sale (POS), Clover Capital, and consulting. “Personal information” means information that identifies a person or can reasonably be linked to them. Business contact details may also be personal information.
Wow Ambassador Payments operates this website under the WOW Payments business name. References to “WOW Payments,” “we,” “us,” or “our” in this policy mean Wow Ambassador Payments.
This policy concerns information handled by WOW Payments. It does not replace the privacy notices or contractual data terms of your processor, acquiring bank, Clover, a capital provider, or a merchant whose business you visit. Those organizations may handle information independently under their own obligations.
2. Information we receive
- Website inquiries: the contact form asks for your name, email address, and message. We receive the business information or other details you choose to include. If you contact us by phone or email, we receive the information you provide in that conversation.
- Business and support discussions: you may provide your business name, role, contact details, current equipment, processing needs, or information needed to understand a configuration or support question.
- Processing statements and applications: if you choose to provide a statement or pursue merchant services or capital, the applicable process may require business, owner, or financial information. Request the appropriate submission method before sending sensitive documents. The receiving provider’s application and privacy notice explain its requirements.
- Scheduling: if you use an appointment or customer-account feature made available by us, the information requested can include contact details, appointment preferences, and booking communications.
- Technical and usage information: our website uses Google Analytics through Site Kit and a Google tag. Website and hosting tools may receive online identifiers, IP addresses, device/browser information, pages visited, referral information, and activity timestamps. The exact collection depends on the tool and its configuration.
Please do not put card numbers, security codes, PINs, passwords, Social Security numbers, bank credentials, or sensitive customer records into the general contact form or ordinary email. The contact form is for inquiries, not for submitting a payment or a complete merchant application.
3. How information is used
Information provided in an inquiry is used to understand your request, reply, discuss relevant service options, and arrange follow-up. Information supplied for an agreed service may be used to coordinate setup, equipment or software configuration, support, and the next steps with the relevant provider.
Technical information can support website operation, troubleshooting, spam prevention, security, and measurement of website traffic. Business records may also be needed to administer a relationship, resolve a dispute, and satisfy applicable recordkeeping obligations.
Submitting an inquiry does not, by itself, constitute consent to marketing emails or text messages.
4. Sharing and service providers
Website hosting, form and email delivery, analytics, and other tools involved in operating the website or handling your request can process information as part of their services. WordPress, WPForms, Google Site Kit/Analytics, and GoDaddy-related website components are present on the site. A plugin’s presence alone does not mean its vendor receives every form submission.
If you ask us to explore a merchant account, Clover setup, integration, or capital option, relevant information may need to be provided to the organization handling that request, such as a processor, acquiring bank, equipment/software provider, or capital provider. Review the recipient’s notice and application terms before providing sensitive information. The applicable relationship determines whether that organization acts independently or provides a service to another party.
Information may also need to be disclosed when required by law, in response to valid legal process, or to address fraud, security incidents, or legal claims, subject to applicable law.
5. Cookies, analytics, and external links
Cookies and similar technologies can keep a website session working, support security and preferences, and measure visits. This site includes a Google tag and has Google Analytics connected in Site Kit. Google explains its handling of information from sites using its services at How Google uses information from sites or apps that use its services.
You can use browser settings to remove or block cookies. Blocking them can affect features such as sign-in or booking. Google provides an Analytics opt-out browser add-on; it does not control every website or advertising technology.
Links to Google Maps, social networks, Clover, or other external services take you to services with their own privacy practices. Third-party resources loaded on a page can receive technical information when your browser connects to them.
6. Merchant and customer payment information
A merchant’s checkout and POS systems are separate from this informational website. Payment authorization, settlement, transaction storage, and customer data handling depend on the merchant’s processor, bank, POS platform, connected applications, and agreements.
If WOW Payments is given access to merchant information for setup or support, the scope and permitted use of that access must follow the applicable agreement and authorization.
If you are a merchant’s customer seeking a receipt, refund, or information about that merchant’s use of your data, contact the merchant first. For a question about information you provided directly to WOW Payments, use the contact details below.
7. Security and appropriate submissions
The website is delivered over HTTPS, which protects information in transit between your browser and the website when the connection is working properly. HTTPS does not establish that email, backups, every integration, or all stored records have the same protection. No method of electronic transmission or storage is completely secure.
Please ask our team for the appropriate process when a service requires sensitive financial or identity documents.
8. Retention and deletion
Different records can have different retention needs. Relevant considerations include the purpose of an inquiry, an ongoing merchant relationship, support history, contractual requirements, accounting or legal obligations, disputes, and the deletion cycles of email, analytics, and backups.
A request to delete information may be subject to lawful retention exceptions and records held independently by other providers.
9. Your choices and privacy requests
You can contact WOW Payments to ask about information you provided, request a correction, or ask for deletion. Explain the request and how we can reach you; do not send identity documents or account credentials with your initial message.
Depending on where you live and whether a law applies to the business and information involved, you may have rights to access, correct, delete, or obtain a copy of personal information; object to or restrict certain processing; withdraw consent; or opt out of certain sales, sharing, or targeted advertising. Rights may be subject to exceptions and identity verification. You may also have a right to complain to the relevant privacy regulator.
This policy does not assume that every statutory right applies to every visitor.
If you receive promotional email from WOW, use the unsubscribe option supplied with that message or contact us about your preference. Operational messages about a request or service may need to be handled separately.
10. Children and international visitors
This website presents services for businesses and business representatives. Children should not submit personal or payment information through the inquiry form. If you believe a child has supplied personal information to WOW Payments, contact us so the situation can be reviewed.
External providers may process information in countries different from where you live. The website does not promise geographic restrictions on data storage.
11. Updates to this policy
Changes to business practices, integrations, or legal requirements may require an update. Any notice or consent required by applicable law will be addressed when the policy changes.
12. Contact WOW Payments
For questions about this policy or to start a privacy request, contact admin@wow-payments.com. Please identify your message as a privacy request and provide a way to reach you. Do not include sensitive documents with the initial request.
Business support: support@wow-payments.com
Phone: (855) 354-2121
Website inquiries: wow-payments.com/contact/
Wow Ambassador Payments, trading as WOW Payments.
The website lists the office at 78 John Miller Way, Kearny, NJ 07032.